Airport Dimensions, SSP and Travel Food Services join forces to launch new lounge proposition in Hong Kong

Airport Dimensions, SSP and Travel Food Services have formed a new partnership to offer travellers an exclusive lounge destination at Hong Kong International Airport (HKIA). Called Kyra, the new lounge at HKIA will be located in the Central Concourse of Terminal 1 and is expected to open this summer. The new contract was awarded following a strongly competitive tender.

The joint venture brings together three leading businesses, each with unique strengths in crafting experiences designed to delight travellers, who will combine their market-leading knowledge and capabilities to deliver an unrivalled lounge experience at HKIA. Airport Dimensions excels in designing, developing and operating lounge and airport experiences that cater for global travellers, SSP has over 60 years of experience of creating food and beverage offerings tailored to the unique environments of every location, while Travel Food Service is India's premier travel food and beverage retail company. 

Errol McGlothan, President, EMEA & APAC at Airport Dimensions, expressed his enthusiasm for the partnership: “I’m delighted that by coming together as a partnership, we’ve been able to combine the expertise of three industry-leading businesses, and win the opportunity to develop this new highly sought-after space at Hong Kong International Airport. Our win demonstrates the power of our collective and shows what can be achieved when complementary businesses come together to focus their common energy on developing the very best solution for a discerning client. 

“The win marks a significant step towards our growth in the region. We anticipate building on the continued success of our established partnership with HKIA, exemplified by the already operational Chase Sapphire Lounge by The Club HKG."

Jonathan Robinson, CEO, SSP Asia Pacific, was similarly confident about the new venture: “Since our debut in Asia with our first food court opening in Don Mueang International Airport in Bangkok in 1995, our presence has been growing steadily in this important region, and this latest development is a next step in our ambitious plans for expansion here. Our understanding of what travelling consumers want and how to deliver tailored food and beverage options that meet their needs is well established, and Airport Dimensions and TFS bring impressive complementary skills in other spheres. This new three-way partnership will mean we’re each greater than the sum of our parts, and will enable us to take the lounge customer experience to a new level here in Hong Kong. 

“For more than two decades, our relationship with HKIA has been a happy one, and we’re inordinately proud to be able to add this new element to our portfolio of restaurants, bars and cafes in its impressive terminals.”

With a wealth of experience in the Asian market, Varun Kapur, Executive Director of TFS, says the new project will build on his company’s strong track record of running award-winning food and beverage operations in the region: “At TFS we strive to provide the highest quality lounge experience for our guests based on certain core principles that transform how travellers perceive their journey. This ambition has underpinned our success, and we’re proud to say we’ve been at the forefront of driving developments that define the food & beverage and lounge experiences of travellers in the region. This uncompromising dedication to the ‘TFS approach’ has been recognised across the industry, and our lounges have been awarded many ‘best in world’ accolades.
“Our partnership with SSP dates back to 2017, and our understanding of the Asian food service market combined with SSP’s global experience has seen that partnership thrive. I am excited to leverage the strengths of this partnership as well as our collaboration with Airport Dimensions to create a world class lounge product at HKIA.”

Wing Yeung, General Manager, Terminal Operations, Airport Authority Hong Kong said: “We welcome the new commercial lounge at HKIA jointly created by Airport Dimensions, SSP and Travel Food Services. The new lounge would provide another terminal lounge option to our passengers, enhancing the airport experience and satisfaction of our passengers from all over the world.”

Hong Kong International Airport handles over 71 million travellers in 2019, connecting them with around 220 destinations worldwide by around 120 airlines. It is currently embarking on an ambitious development programme to enhance the airport’s capacity and facilities.

Kyra Lounge Reception

About Airport Dimensions
Airport Dimensions believes that time at the airport is precious. That’s why the company continuously seeks ways to open new aspects of customer engagement, using a mix of enriching physical experiences and innovative digital services - all while helping airports maximise non-aeronautical revenue opportunities, retain airlines, and become more competitive. 

Airport Dimensions is the leading shared use lounge operator in the US and the UK and has a rapidly growing network of locations at the world’s leading airports across the Middle East, South America, and Asia Pacific. Its Club Aspire Heathrow lounge was most recently recognised in the World Travel Awards as Europe’s Leading Airport Lounge and World’s Leading Airport Lounge 2023. Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers of over 50 airport and airline partners, across a global network of 54 lounges and experiences, with more in development at the world's leading airports.

Airport Dimensions is a Collinson company. 

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Good Relations

About SSP 
SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.42,000 colleagues in over 600 locations across 36 countries.  We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of more than 550 international, national and local brands. These include our own brands (such as UrbanCrave, which brought the first “street eats” concept to airports in the US and Nippon Ramen, a noodle and dumpling concept in the Asia Pac region) as well as franchise brands (such as M&S, Starbucks and Burger King). 

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service – using digital technology to boost efficiency. 
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+44 (0)20 3948 1430

About TFS
Founded by one of India's leading hospitality players, K Hospitality Corp in 2009, TFS has an unparalleled 50 year heritage and expertise in the Lounge Management and F&B sectors. It runs operations from fine dine restaurants such as the legendary Indian restaurant Copper Chimney, (considered India's finest) and the trendy Bombay Brasserie to the award winning ‘World's Leading Airport Lounge’ at Mumbai Terminal 2 International Airport amongst many others.

TFS is setting benchmarks for its work in India, and is recognised as one of South Asia's leading F&B companies, itself gaining recognition at multiple International Awards including at the ‘World Travel Awards’ and the Moodie Davitt ‘FAB Awards’.

About Hong Kong International Airport

Hong Kong International Airport (HKIA) is one of the leading and busiest aviation hub in the world in terms of both passenger and cargo throughput, with around 120 airlines serving over 220 global destinations. Over the years, HKIA clinched over 80 World's Best Airport awards.

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