Who are Airport Dimensions Our Expertise & Partnerships Part of Collinson Meet the team

Who are Airport Dimensions?

 

We want travelers to value their time at the airport. 
That's why we are always looking at ways to open new dimensions in customer engagement – using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, we want to improve a traveler’s visit – while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive. Established in 2006, we have built a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom and Middle East. Under our brands The Club, Club Aspire, Chase Sapphire LoungeSM by The Club, No1 Lounges, sleep ’n fly and Ambaar Club,

together with over 50 airport and airline partners have delivered an award-winning hospitality experience to millions of travelers. Under the leadership of a team with over 30 years’ experience in hospitality, airlines, airline lounges, and the food and beverage industry, we are looking to explore new dimensions in travel experiences designed around the next generation traveler. We have expanded our physical offering for travelers with sleep ’n fly the sleep lounge experts offering travelers a personal space for a peaceful sleep and using the latest technologies, we have invested in driving revenue growth for airports and increasing traveler satisfaction with the launch of our digital service Connecta – a one-stop e-commerce and passenger loyalty platform.

 

Airport Dimensions has been providing British Airways with third party lounges since 2012. Airport Dimensions is an engaged partner, takes a pro-active approach to enhancing our guests’ experience, and is always open to our suggestions and adaptations of the lounge to British Airways specific needs.

British Airways

Manager, Lounges

A part of Collinson
Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty. Collinson delivers exceptional travel, insurance and assistance products that differentiate value propositions and loyalty solutions that win deeper, more valuable customer relationships. The company specializes in creating the kind of experiences it takes to engage the high-earning, frequent traveler.
25 years ago, Collinson created Priority Pass, the world’s largest lounge access program establishing themselves as a global expert understanding what today and tomorrow’s traveler want from their airport experience.

 

Plane Plane
90+
Airlines.
Hotels Hotels
20+
Hotel Groups
FS FS
1400+
Financial Institutions
Countries Countries
170
Countries

Our Expertise & Partnerships

We use unmatched insight from our partnerships with airlines and Collinson’s access to the world’s largest lounge membership audience, Priority Pass™ to design, build, manage, operate and market our spaces, delivering either time saving or time-enriching experiences for travelers.

Over 13 years of hospitality expertise

Delivering unrivaled hospitality experiences for airline and airport partners supported by our unwavering focus on our brand standards and service values. 

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Customer Insights

From independent and premium airline travelers.

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Expertise

Design, build, manage and market.

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Great Experiences

Lounge and beyond lounge spaces.

OVER THE TIME

A network that has grown over time to create new spaces

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Meet the team

Airport Dimensions success as industry leaders is lead by a team of experts who are constantly looking for new ways to enhance the airport experience. Based in the US, UK and Hong Kong, we work closely and efficiently to create a global network of lounges and other airport experiences.

Airport Dimensions team
Mignon Buckingham CEO, Global
Mignon Buckingham CEO, Global
Mignon Buckingham has 30 years’ experience in business strategy, development and management. She has played a significant part in the growth of Airport Dimensions’ parent company Collinson for over 20 years, the majority of which as a board director. Most recently she held the position of corporate strategy and development officer, leading Collinson’s expansion and investment in the airport sector, including driving investments in digital experience start-ups and propositions, a role she continues to retain. Prior to this she led Collinson’s’ global loyalty marketing agency expertise, formerly ICLP, as managing director, developing Collinson’s international footprint and overseeing a team of more than 600 people in 15 global locations with the goal of creating more loyalty and profitable relationships for clients.
Nancy Knipp
Nancy Knipp Airport Dimensions President (Americas)
Nancy Knipp Airport Dimensions President (Americas)
Nancy is responsible for Airport Dimensions Americas. She brings 32 years experience with American Airlines holding leadership positions in major US markets, Hong Kong and Tokyo. In her role as Managing Director Asia Pacific and Japan, she gained valuable experience and insight into the aviation industry in 12 countries through Asia, India, Australia and Japan. Nancy was President of the airline’s Admirals Club and Premium Lounge company and Managing Director of the Premium Services Division.
Errol McGlothan
Errol McGlothan Airport Dimensions Managing Director (EMEA & APAC)
Errol McGlothan Airport Dimensions Managing Director (EMEA & APAC)
Errol is responsible for Airport Dimensions’ Rest of World business. A commercial leader with over 20 years’ experience growing businesses in multiple sectors across the world, Errol was a key member of the management team that led the development and growth of the highly successful Priority Pass business globally.  In his current role, Errol leads the fast growing Rest of World business with a strong focus on  working with strategic partners to develop and deliver innovative propositions focused on the frequent traveler.

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