What we do
Space well built. Time well spent
We understand how the spaces we create affect the quality of airport travellers’ time. From a brief stopover to a leisurely wait, we aim to deliver great value to our travellers. By designing, building, and operating airport lounge spaces and other experiences that enhance the traveler's journey across countries and cultures.
The Club
Leading the US market, our shared-use lounges, The Club, operate in 20 locations across North America, with additional expansions underway. By incorporating the finest local elements, The Club lounges provide experiences that capture the essence, cuisine, and creativity of each region.
The largest network of common-use lounges across North America.- Located at 16 airports, with ongoing expansion plans.
- Crafted with unparalleled insights from our sister company, Priority Pass.
Ambaar Club
Collaborating with South America's premier lounge operator, Ambaar Lounge, we jointly manage 7 lounges in Brazil. These spaces offer contemporary comfort, influenced by local culture and heritage.
- Located at 4 Brazilian airports.
- Unites our digital and physical airport experiences with Ambaar Lounge's regional market expertise.
- Tailors diverse experiences to meet the varied needs of passengers in Brazil, incorporating local culture into design and inspiration.
Chase Sapphire Lounge by The Club
As industry leaders in the market, we are the preferred partner to some of the world’s most prestigious businesses. Chase Sapphire Lounge by The Club are airport lounges developed in collaboration with JPMorgan Chase.
- Together with JPMorgan Chase, we've successfully crafted an elevated lounge brand
- The collaboration has grown from a shared commitment to creating differentiated and distinctive lounge experiences
Club Aspire
Club Aspire is a joint initiative with Swissport, the owners of Aspire lounges. Together, using our industry expertise, we operate 3 Club Aspire lounges, located at Heathrow and Gatwick.
- A multi-award-winning brand, receiving the World's Leading Airport Lounge accolade in 2022 and 2023.
- Part of our No1 Lounges portfolio, the UK market leader.
- Club Aspire offers tranquil spaces away from airport crowds for work, relaxation, or pre-flight celebrations.
Clubrooms
Clubrooms, a collaborative effort with Swissport, provides the ultimate lounge experience, offering a first-class and bespoke tailored service for travelers at Birmingham and Gatwick.
- Appealing to those travelling on special occasions or affluent travellers.
- Clubrooms is part of the UK market-leading No1 Lounges portfolio.
No1 Lounges
In collaboration with Swissport, the proprietors of Aspire lounges, No1 Lounges, established in 2007, are renowned shared-use lounges at Heathrow, Gatwick, Birmingham, and Luton airports. Delivering a premium and stylish pre-flight experience for all travelers.
- No1 Lounges, the UK's market leading brand, is complemented by Clubrooms, Club Aspire, and My Lounge, all part of this integrated portfolio.
- Offers freshly-prepared, food dishes and premium drinks from a fully-tended bar and most importantly, a relaxing place to enjoy ahead of departure.
My Lounge
My Lounge, a collaboration with Swissport, owners of Aspire Lounges, offers a relaxed and informal lounging experience, making it the perfect place for Gatwick travelers to unwind.
- My Lounge is part of our No1 Lounges portfolio, the UK market leader.
- Offers a comfortable and homely atmosphere, appealing to families, groups, and solo travelers alike.
- Includes a games room with board games, a football table, and a PlayStation.
sleep 'n fly
We've acquired and now manage sleep 'n fly, the pioneers of dedicated airport sleep lounges. Recognizing the demands of travel, we provide spaces for travelers to unwind, sleep, recharge, and escape the terminal's hustle and bustle.
- Operating 6 sleep lounges at key international hubs DXB and DOH.
- Offers flexible stay choices for personalized travel experiences.
- Provides diverse accommodation options and pricing to cater to solo and group travelers.
Game Space
Game Space, in collaboration with Be Relax, is the Middle East's inaugural airport gaming lounge. Catering to all ages and gaming levels, it transforms wait times into an elevated and enjoyable experience at the airport.
- Operating at Dubai International Airport (DXB).
- Expanding options for travelers seeking diverse ways to spend time at airports beyond traditional lounges.
Gameway
In collaboration with Gameway, leading video game experts, we offer an innovative airport experience, engaging and catering to the crucial gamer traveler segment.
- Operating at Charlotte International Airport (CLT).
- Expanding options for travelers seeking diverse ways to spend time at airports beyond traditional lounges.
Connecta Airports
Airports need a digital traveler relationship and experience, but to be truly effective, driving performance it needs to be fully integrated across the airport and the journey. Our e-commerce and relationship management platform Connecta supports this, offering airports a fast and future-proofed approach to engaging travelers and shaping performance on the airport journey.
- Combines technology, relationship and commerce platforms with commercial best practice to support both travelers and airports.
- All accessible to the user from their mobile phone, for a seamless experience and navigation.
- Allows airports to capture traveler data, offering performance insights to deploy initiatives that help drive increased non-aeronautical revenue.
Connecta in-Lounge
Our Connecta In-Lounge platform is tailored to expand and enhance the guest experience within the airport lounge. Fully customizable, Connecta In-Lounge is been tailored to provide new experiences as well as bring together existing facilities into a single, seamless mobile experience.
- Facilitates the development growth of new revenue services both inside the lounge and across the airport.
- Opens up the opportunity for airports to drive new mobile and digital revenue services from travelers when they are happy, relaxed and ready to spend.
- Enhances the guest experience in the lounge with amenity booking, dining ordering, digital media, and customer feedback management.
Let's create better journeys together.
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